I think this discussion is over. The fact is, if your profile needs looked at, PM some of the staff and ask politely for them to do it. If they don't get to it before too long, Ask nicely again. I asure you, I get on everyday except Sunday. Therefore, there is always a Staff member on sometime during the day. We are not playing the blame game as there are issues, as this topic points out, that need tending to.